对不起，这张纸币有破损，我们无法为您兑换。这是酒店的规定，希望您能理解并配合我们的工作 – English translation

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对不起，这张纸币有破损污迹，我们无法为您兑换。这是酒店的规定，希望您能理解并配合我们的工作

I'm sorry. This bank note is damaged smeared, so we couldn't help you to exchange it. This is the rule of our hotel. Thank you for your understanding and cooperation

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