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| English | Spanish |
| community representative | representante de la comunidad (A role that is similar to the customer service role, with the addition of being able to manage public conversations enabled and with the following permissions: organization read, BU append, BU append to, and user delete) |
| SpyNet Community Rating | Clasificación de la comunidad SpyNet (Information provided by the SpyNet community which shows the percentage of users who allowed or blocked a particular program. This information is available even before they confirm whether or not a program is spyware) |