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| Agente de escucha de Microsoft Dynamics CRM para Windows Azure | Microsoft Dynamics CRM Listener for Windows Azure (A component that sits inside the CRM deployment and delivers messages received at an endpoint to the target organization) |
| Asistente de configuración del cliente Office para Microsoft Dynamics CRM | Microsoft Dynamics CRM Office client configuration wizard (The wizard that configures the Microsoft Dynamics CRM Office Client) |
| Herramienta de migración de datos de Microsoft Dynamics CRM | Microsoft Dynamics CRM Data Migration Tool (An interactive help utility that guides customers as they transfer data from another customer relationship management system to Microsoft Dynamics CRM) |
| Manual de implementación de Microsoft Dynamics CRM | Microsoft Dynamics CRM Implementation Guide (A print document that provides detailed information for IT professionals about how to plan, install, and operate Microsoft Dynamics CRM) |
| Microsoft Dynamics CRM para Microsoft Office Outlook | Microsoft Dynamics CRM for Microsoft Office Outlook (The desktop client version of the Microsoft Dynamics CRM product suite for Microsoft Office Outlook) |
| Microsoft Dynamics CRM para Microsoft Office Outlook con acceso sin conexión | Microsoft Dynamics CRM for Microsoft Office Outlook with Offline Access (The laptop client version of the Microsoft Dynamics CRM product suite for Microsoft Office Outlook) |