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Cuadro de mandos estratégico, Indicadores estratégicos de gestión | balanced scorecard (A business-oriented scorecard that conveys key metrics related to the service and business of providing service. A balanced scorecard contains a balance of operational, financial and quality driven metrics) |
indicador de cuadro de mandos | scorecard indicator (A set of graphics, text, and colors for defining different levels of performance when comparing an actual value and a target value within a KPI) |