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Terms for subject Microsoft containing niveau de service | all forms | exact matches only | in specified order only
| French | English |
| contrat de niveau de service de la société par défaut | default company service level agreement (A service level agreement that a company uses as a default) |
| délai de résolution conforme au contrat de niveau de service | service level agreement time (The amount of time an alert can remain in an alert resolution state before it becomes a service level exception) |
| métrique de contrat de niveau de service | SLA metric (A calculated time interval that Service Manager determines between the date and time fields in incidents and service requests. For example, the SLA metric "resolution time" is defined as the difference between the Incident Created Date and the Incident Resolved Date) |
| niveau de service | service level (The level of support that customer service is required to provide for a case. The service contract a customer purchases determines the service level for its associated cases) |