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| German | English |
| Request for Comments | Request For Comments (A document in which a standard, a protocol, or other information pertaining to the operation of the Internet is published. The RFC is actually issued, under the control of the IAB, after discussion and serves as the standard. RFCs can be obtained from sources such as InterNIC) |
| Service Request-Fulfillment | service request fulfillment (The process for managing service requests) |
| Serviceanfrage, Service Request | service request (A request from a customer for a service) |
| Änderungsanforderung, Change Request | change request (A means of proposing a change to any component of an IT infrastructure or any aspect of an IT Service. It may be a document or record in which the nature and details of and the justification and authorization for the proposed change are entered) |