 |
| Subject | German | English |
| el. | Idle-Group-Signal | idle group signal |
| comp., MS | Longest-Idle-Routing | longest idle routing (A routing method in which the agent who has the longest idle in the hunt group is offered the call first) |
|
| Subject | German | English |
| el. | Idle-Group-Signal | idle group signal |
| comp., MS | Longest-Idle-Routing | longest idle routing (A routing method in which the agent who has the longest idle in the hunt group is offered the call first) |