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| Subject | Italian | English |
| IT | gestione del livello di servizio | service level management |
| transp. | livello di controllo del servizio | system control level |
| comp., MS | livello di servizio | service level (The level of support that customer service is required to provide for a case. The service contract a customer purchases determines the service level for its associated cases) |
| transp. | livello di servizio | quality of service |
| transp. | livello di servizio | level of service |
| transp. | livello di servizio | degree of individual service |