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| Chinese | English |
| 工作地方 | Workplace (The page where users find cases and activities that are assigned to them. Users can accept, assign, and delete assignments from here. They can also check the public lists of activities and cases and accept those as well) |
| 工作地方模組 | Workplace module (The Microsoft CRM module that contains the work a user has been assigned, is currently working on, and is available in queues to which the user has access. Users can accept, assign, and delete assignments from here. Users can also access their calendars and the Knowledge Base) |