 |
| English | Spanish |
| basic hunt group | grupo de búsqueda básico (The simplest workflow which hunts one or more agents using any administrator-defined agent selection algorithm and supports overflowing based on time in queue or call volume) |
| enhanced hunt group | grupo de búsqueda avanzado (A workflow which supports an announcement message and business hours support in addition to the basic hunt group workflow) |
| hunt group | grupo de extensiones (" A set of telephone extensions that are organized into a group, over which the Private Branch eXchange (PBX) "hunts" to find an available extension. A hunt group is used to direct calls to identically-capable endpoints or to an application, such as voice mail.") |